Frequently Asked Question

A “No Signal” message usually means the monitor is not receiving a video signal from the computer.

Try these steps:

1. Confirm that the monitor is powered on.
2. Check that the video cable is securely connected to both the monitor and the computer.
3. Verify that the monitor's selected input source matches the connection being used, such as HDMI, DisplayPort, or VGA.
4. If possible, try another compatible video cable or monitor input.
5. Restart the computer and monitor.

For desktop computers with a dedicated graphics card, ensure the monitor is connected to the appropriate graphics output.

If the monitor still displays “No Signal,” contact 1King Technical Support for further diagnosis.

When requesting assistance, provide: the computer and monitor models, the connection type, and whether the computer appears to start normally.