Frequently Asked Question

Excessive heat or unusual fan noise may indicate restricted airflow, heavy system activity, dust buildup, or a hardware problem.

Try the following:

1. Place the computer on a stable surface with adequate ventilation.
2. Keep air vents clear of walls, papers, fabric, and other obstructions.
3. For laptops, avoid using the device on beds, pillows, or other soft surfaces that block ventilation.
4. Close applications that are placing unusually high demands on the system.
5. Shut down the computer if it becomes excessively hot, repeatedly shuts down unexpectedly, or produces a burning smell.

Do not open the power supply or attempt internal repairs unless you are appropriately qualified.

If overheating or abnormal noise continues, contact Technical Support for assessment.